Featured Article: New Canadian Do Not Call List and Compliance Solutions.
State Holiday Alerts: State DNC Restrictions for October and November.
ATA Annual Conference in San Antonio: October 5-8.
Mississippi updates its state Do Not Call rules and regulations
Registrations for Canadian Do Not Call List crashes website

On September 30, 2008 the Canadian Radio-television and Telecommunications Commission (CRTC) launched the Canadian National Do Not Call List (DNCL). Contact Center Compliance will be ready with a new compliance solution that will quickly and easily allow telemarketers to obey the new Do Not Call rules when making calls to Canadian consumers.

Starting on September 30th, Canadian consumers will be able to register their telephone numbers on the National DNCL for free to reduce the number of telemarketing calls and faxes they receive. New responsibilities for non-exempt Canadian telemarketers, including organizations that hire a third party to make calls for them will have to register with the National DNCL. If a consumer asks not be contacted, his or her name and number must be added to the telemarketer's own internal do not call list within 31 days.

All telemarketers, whether exempt or non-exempt, have to maintain their own internal do not call lists and in Canada, you must also track a name along with the phone number. Canadian telemarketers must also purchase a subscription for the area codes they intend to call. Before making any calls, they will need to be sure they are using a version of the National DNCL that is not older than 31 days, and that they do not call the home phone, cellular and fax numbers that are on the list. In addition, all telemarketers whether exempt or non-exempt, must comply with the CRTC Telemarketing Rules and Automatic Dialing and Announcing Device Rules.

The CRTC will investigate complaints and can penalize telemarketers found to be in violation of the Unsolicited Telecommunications Rules, which include the Telemarketing Rules, National DNCL Rules, Automatic Dialing and Announcing Device Rules and may levy penalties of up to $1,500 for an individual and up to $15,000 for a corporation, for
each violation.

Our Canadian Do Not Call solution will provide the
list management protection that telemarketers calling into Canada will need. It maximizes the amount of telephone numbers retained in the calling list and effectively manages exemptions such as existing business relationship rules, internal do not call rules and easily accommodates other specific rules that may be advantageous to our users. By streamlining the DNC process with an easy to use web portal management system, DNCScrub? saves time, money and significantly reduces the Do Not Call liability for our telemarketer customers.

As the leader for over 6 years in full-service compliance solutions, Contact Center Compliance offers solutions that seamlessly manage the entire compliance process that includes the entire
customer relationship.  Contact Center Compliance reduces the complexity of US and Canadian telemarketing laws concerning Do Not Call, wireless, and exemptions-including Existing Business Relationships with an award winning enterprise level technology solution. Contact Center Compliance customers include contact centers and marketers from around the world with over one billion scrubs per month. Contact Center Compliance has a perfect track record in compliance.

Visit Contact Center Compliance at Booths 24-25 at the ATA Annual Conference at the Grand Hyatt Hotel on the River Walk in San Antonio, Texas on October 5th - 8th to learn about the latest in compliance technology. With new additions to our award winning software suite, like a comprehensive and flexible training module, there is plenty for us to show you. While your there you'll also have a chance to fling a monkey for fabulous prizes!

To learn more about the upcoming conference visit us at DNC.com!

The following holiday restrictions have been verified for the months of October and November:

Outbound calling is prohibited in Alabama, Rhode Island and Utah on Monday, October 13, 2008 in observance of Columbus Day.

Outbound calling is prohibited in Louisiana on Tuesday, November 4, 2008 in observance of Election Day.

Outbound calling is prohibited in Alabama, Louisiana, Mississippi, Rhode Island and Utah on Tuesday, November 11, 2008 in observance of Veterans' Day (Armistice Day).

Outbound calling is prohibited in Alabama, Louisiana, Mississippi, Rhode Island and Utah on Thursday, November 27, 2008 in observance of Thanksgiving Day.

Now you can catch up on the latest compliance information by listening to any of our past webinars, hosted by leading experts in the industry. Watch our latest webinar covering: ADAD, EBR, B2B, and DNC (the Alphabet Soup of Compliance).

Watch now: http://www.dnc.com/info/

Mississippi updates its state Do Not Call rules and regulations:
On September 18 of this year, new No Call Rules and Procedures were signed into law in the state of Mississippi. As part of the update to Mississippi?s current do not call regulations, telemarketers can no longer make outbound calls to residential numbers within the state on Sundays and official state recognized holidays. This prohibition on holidays is similar to the rules for Alabama, Louisiana, Rhode Island and Utah with similar differences in the list of recognized holidays.