Cal Pub Util Code § 2894.10
§ 2894.10. Information on protection of privacy against solicitations
(a)
The Legislature finds and declares that a number of federal and state laws have been enacted to protect
residential telephone subscribers' privacy rights with respect to telephone solicitations. Various
governmental agencies publish information that generally describes telephone subscribers' rights under these
laws. Examples of publications include the Federal Trade Commission's brochure, "Straight Talk About
Telemarketing," and the Federal Communications Commission' s publication, "Consumer News, What You Can Do
About Unsolicited Telephone Marketing Calls and Faxes." The Legislature intends that telephone subscribers be
provided with information regarding their privacy rights, under state and federal law, with respect to
telephone solicitations.
(b)
Every local exchange telephone corporation shall provide its residential customers with information
regarding state and federal laws that protect the privacy rights of residential telephone subscribers with
respect to telephone solicitations by providing on an annual basis one or more of the following items of
information in the billing statement of each residential customer and in conspicuous notices in the consumer
information pages of the local telephone directories distributed by that telephone corporation:
(1)
A copy of a publication prepared by the Department of Consumer Affairs, the Public Utilities
Commission, the Federal Trade Commission, or any other federal or state governmental agency that generally
describes telephone subscribers' privacy rights, under state and federal laws, with respect to telephone
solicitations.
(2)
A list of the titles of the publications identified in paragraph (1) and information on how to obtain
those publications.
(c)
A provider of local exchange service shall not be subject to any penalties if the provider makes a good
faith effort to provide or identify the publications described in subdivision (b).
