Idaho Code § 48-1003B
§ 48-1003B. Consent required for telemarketing charges to previously obtained accounts
(1)
As used in this section:
(a)
"Account" means a credit card, debit card, checking account, savings account, loan account, telephone
service account, utility account or other similar account.
(b)
"Account holder" means a consumer who owns an account, or a consumer who has authority to cause a
charge or debit to an account.
(c)
"Authorization" means an account holder providing express consent to a telemarketer or person acting on
behalf of the telemarketer, to charge or cause to be charged the account holder's account for the purchase of
goods or services. Authorization is not effective until the account holder has been advised, clearly and
conspicuously:
(i)
That the telemarketer has the account holder's account number;
(ii)
That the telemarketer is going to charge the account holder's account;
(iii)
The specific account that will be charged;
(iv)
The specific amount that the account holder's account will be charged; and
(v)
The name, address and telephone number of the person who will be charging the account holder's
account.
(d)
"Charge" means a charge or debit, or an attempt to charge or debit, an account, if that account can be
charged without the express written authorization of the account holder to each specific charge or debit.
Charge does not include a charge or debit, or an attempt to charge or debit, a telephone service account for
local or long distance telecommunications services. A charge can occur by electronic or any other means.
(e)
"Goods" or "services" has the meaning given to them in section 48-1002(4) and (9), Idaho Code, except
that for purposes of this section these terms are limited to goods or services which are normally used for
personal, household or family purposes.
(f)
"Previously obtained account number telemarketing call" means a telephone call in which the
telemarketer attempts to obtain account holder authorization for a current or future charge without obtaining
the account number from the account holder during the call; provided however, that "previously obtained
account number telemarketing call" does not include the sale of securities through a telephone call, if the
telemarketer is a licensed securities agent or broker in the state of Idaho; provided further, that
"previously obtained account number telemarketing call" does not include a telephone call initiated by an
account holder during which the person receiving the telephone call attempts to sell, offer for sale, or
otherwise induce the account holder to purchase goods or services. A "previously obtained account number
telemarketing call" does not include a call to or from a current customer of the telemarketer to renew or
extend, inquire about or add goods or services if the customer has previously provided account information for
billing purposes to the telemarketer and the telemarketer clearly and conspicuously discloses that such
renewal or extension, or additional goods or services, will be debited to the same account.
(g)
"Telemarketer" means any person who regularly engages in a previously obtained account number
telemarketing call.
(2)
A telemarketer shall not charge or cause a charge to an account holder's account as a result of a
previously obtained account number telemarketing call unless the telemarketer has first obtained authorization
from the account holder for the specific charge discussed during the call.
(3)
An account holder's authorization can be in writing or given verbally. If the telemarketer uses written
authorization, the telemarketer cannot charge the account holder's account until the account holder's written
authorization is received by the telemarketer. If the telemarketer uses verbal authorization, either (i) the
authorization must be audio taped by the telemarketer and the telemarketer must advise the account holder that
his or her authorization is being recorded or (ii) the account holder must disclose the last four (4) digits
of the account holder's account number if the telemarketer has reasonable procedures in effect to verify that
such digits as provided by the account holder match the last four digits of the account to be charged.
Authorizations must be kept and maintained for a period of two (2) years and must also be made available to
the account holder upon written request.
(4)
(a)
In the case where a telemarketer utilizes a voice response unit, whether inbound or outbound, an
account holder may give authorization by providing the last four (4) digits of the account holder's account
number, an account number previously assigned to the account holder by the telemarketer, or an alternate
unique identifier which enables the telemarketer to verify or confirm the account holder's authorization;
provided however, that the information set forth in subsection (1) (c) of this section must first be clearly
and conspicuously disclosed to the account holder.
(b)
For purposes of this subsection, "voice response unit" means a device which allows a user to provide or
obtain information from a computer system using touch-tone input or speech input.
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