Loading
BUSINESS AND COMMERCE CODE
TITLE 4.  MISCELLANEOUS COMMERCIAL PROVISIONS
CHAPTER 37.  TELEPHONE SOLICITATION
Tex. Bus. & Com. Code § 37.02
§ 37.02. Solicitor Identity; Permissible Hours; Disconnect

(a) A telephone solicitor may not make a consumer telephone call to a consumer unless:

(1) the telephone solicitor identifies himself or herself by name and identifies the business on whose behalf the telephone solicitor is calling and the purpose of the call immediately after making contact with the consumer to whom the call is made;

(2) the telephone solicitor makes the call after 12 noon or before 9 p.m. on a Sunday or after 9 a.m. and before 9 p.m. on a weekday or a Saturday; and

(3) for those calls in which an automated dial announcing device is used, the device must disconnect the consumer's telephone line within the period provided by Section 55.126, Utilities Code, after termination of the call by either the telephone solicitor or the consumer.

(b) A consumer telephone call is not subject to the provisions of Subsection (a) of this section if the call is made:

(1) in response to the express request of the consumer;

(2) primarily in connection with an existing debt or contract for which payment or performance has not been completed at the time of the call; or

(3) to a consumer with whom the telephone solicitor has a prior or existing business relationship.

Compliance Guide:
Registration Made Easy.
  • Online State Registration wizard for call campaign licensing.
  • Wizard makes finding State DNC exemptions easy.
  • Quickly answer questions with included regulatory guide.

watch Webinar

This site is provided for informational purposes only. These materials do not constitute legal advice and should not be used as a substitute for competent legal counsel. No representations are made regarding the timeliness, accuracy, or completeness of these materials.