Adhere to Do Not Call Rules & Regulations to Avoid Violation Fines
We help transform your business and eliminate distractions that can result in costly violations or litigation, thus freeing you to focus on the things you’re best at. It’s a combination of the right specialists and solutions flexible enough to fit seamlessly with your existing internal processes that delivers the greatest results.
Manage Federal, State & Internal Do Not Call
Compliance in a Single List Scrub
If you’re having trouble maintaining the massive databases and keeping up with all of the relevant exemptions and flags that are required just to cleanse one particular list with all of these elements, there’s a good chance you’d be well-served by an alternative solution.
Flexible Integration Options to Get Results
Upload a File
Go to our website to upload a list of phone numbers and receive a return file with flags of whether or not they are on the DNC list.
Schedule a nightly SFTP (Secure File Transfer Protocol) job to run in our ecosystem and receive a return file the next day.
Get real-time, automated updates with our API. It’s quick and easy to set up and supports multiple locations with varying requirements.
Enterprise-level integrations with tools you’re already using (like Salesforce and Mitel) for real-time and rapid data processing.
7 Steps to DNC Compliance Success
- 01 Get a subscription account number, or SAN
- 02 Access and download the DNC database daily to replace the file from the day before
- 03 Access and integrate State DNC lists where you conduct business (if applicable)
- 04 Record and maintain internal DNC requests; make updates across your entire ecosystem
- 05 Remove all contacts from your list who qualify for EBR exemption status
- 06 Scrub lead list against Federal, State & Internal DNC lists
- 07 Keep current on all DNC updates, relevant exemptions and flags
What Sets Contact Center Compliance Apart?
PROVEN TRACK RECORD
With over 20 years of business compliance under our belts, we’ve seen it all, including things you may have never even thought of. We have performed over 70 billion phone number scrubs with 0 violations, fines or lawsuits incurred by our clients.
Our in-house team members are passionate and extremely knowledgeable. We take the time to understand your unique business challenges, provide solutions that fit your internal processes, and support you throughout your compliance journey.
Your business and internal processes are unique, and therefore require solutions with the flexibility to meet your individual needs. We provide multiple points of integration to our software to submit and receive information however you prefer.
We have teamed up with leading enterprise-level technologies of tools you’re already using to provide real-time, up to the second compliance. Easily integrate with your favorite CRM, auto dialer, SMS or ATDS system using our RESTful API.
We provide a single platform for both TCPA and DNC compliance and data enhancement. Get Federal, State and Internal list data suppression as well as data enhancement for reassigned numbers, right party ID and data appending.