TCPA Compliance Solutions
Protect Against TCPA Violations, Penalties, Fines & Class Action Lawsuits
For telephone marketers, the TCPA has essentially set up an obstacle course with the highest stakes imaginable. You have to avoid all the hazards, neutralize risk by obtaining the proper form of consent, and identify the hidden traps in your database like serial litigators and reassigned numbers. We protect your business from costly TCPA violations and lawsuits, thus freeing you to focus on the things you're best at.
Fully Adhere with all TCPA Regulations, Rules & Requirements
Avoid Litigation, Reassigned Numbers & Other Pitfalls in a Single List Scrub
To avoid the many hazards the TCPA law has spawned for telemarketing businesses, you need to understand and comply with all of the Federal, State, and Internal DNC regulations and TCPA requirements. Staying compliant with these laws is neither easy, nor optional. Fortunately, there are expert solutions that can help you.
At Contact Center Compliance, we utilize an advanced Do Not Call scrubbing tool called DNCScrub® that includes Litigator Scrub®, an award-winning, cloud-based defense against serial TCPA litigators and professional plaintiffs. Our DNCScrub® solution includes the right ecosystem and IT resources to fully manage your Federal, State, and Internal DNC scrubs and all TCPA provision requirements in a single list scrub.
Additionally, you can get real-time updates and increased efficiency from our enterprise-level integrations with platforms you’re already using like Salesforce, Five9, Genesys, ActiveProspect, VICIDial and Mitel. Whether you’re using an internal scrub solution or another provider, Contact Center Compliance can do all of the heavy lifting necessary to make sure you’re fully adhering with TCPA rules and regulations.
With over 70 billion scrubs performed (and counting), with 0 violations, fines or lawsuits incurred by our clients, you can now market with confidence.
Flexible Integration Options to Get Results
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1
Upload a File
Go to our website to upload a list of phone numbers and receive a return file with everything you need to be DNC and TCPA compliant.
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2
Nightly SFTP
Schedule a nightly SFTP (Secure File Transfer Protocol) job to run in our ecosystem and receive a return file the next day.
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3
API Connectivity
Get real-time, automated updates with our API. It’s quick and easy to set up and supports multiple locations with varying requirements.
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4
Integrations
Enterprise-level integrations with tools you’re already using (like Salesforce, Five9, Genesys, etc.) for real-time and rapid data processing.
TCPA Compliance Checklist
- 01 Suppress numbers against National and State (if applicable) Do-Not-Call lists
- 02 Carefully maintain and update an Internal Do-Not-Call list of customers
- 03 When using an ATDS, include a method to opt-out; honor requests immediately
- 04 Avoid litigators and professional plaintiffs who could be lurking in your data
- 05 Check for reassigned numbers in your data and verify consent
- 06 Identify all wireless and VoIP numbers
- 07 Download TCPA compliance guide to reference
What Sets Contact Center Compliance Apart?
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PROVEN TRACK RECORD
With over 20 years of business compliance under our belts, we’ve seen it all, including things you may have never even thought of. We have performed over 70 billion phone number scrubs with 0 violations, fines or lawsuits incurred by our clients.
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IN-HOUSE TEAM
Our in-house team members are passionate and extremely knowledgeable. We take the time to understand your unique business challenges, provide solutions that fit your internal processes, and support you throughout your compliance journey.
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FLEXIBILE
Your business and internal processes are unique, and therefore require solutions with the flexibility to meet your individual needs. We provide multiple points of integration to our software to submit and receive information however you prefer.
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INTEGRATIONS
We have teamed up with leading enterprise-level technologies of tools you’re already using to provide real-time, up to the second compliance. Easily integrate with your favorite CRM, auto dialer, SMS or ATDS system using our RESTful API.
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ONE-STOP SHOP
We provide a single platform for both TCPA and DNC compliance and data enhancement. Get Federal, State and Internal list data suppression as well as data enhancement for reassigned numbers, right party ID and data appending.